Returns & Refunds Policy

Dear Valued Customer,

We want to thank you for choosing our products and services. We strive to provide the best quality and customer satisfaction, but we understand that there may be times when a return or exchange is necessary.

Here is our return policy:

Returns

We accept returns and exchanges within 20 days of purchase. The item must be unused, in its original packaging, and with the original receipt or proof of purchase. If the product is not in its original condition, we reserve the right to deny the return or charge a restocking fee.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

 Shipping Costs

Shipping costs for returns are non-refundable unless it was an error on our part (you received an incorrect or defective item). You will be responsible for paying for your own shipping costs for returning your item.

How to Make a Return

To initiate a return or exchange, please contact our customer service team at +91 9875975269 with your order number and reason for return/exchange. Our team will provide you with instructions on how to proceed with the return process.

Late Returns

If more than 20 days have passed since your purchase date and you still wish to make a return/exchange request due to extenuating circumstances (e.g., medical emergency), please reach out directly so that we can work together towards finding an acceptable solution.

We hope this information provides clarity about our return policy procedures at JANAAB LIFESTYLE Private limited. Our goal is always customer satisfaction.